iqz9 Terms and Conditions

1 Introduction and Acceptance

By accessing the iqz9 platform (https://iqz9.cam) or using any of its services, you confirm that you have fully read, understood and agreed to abide by these terms and conditions. If you do not agree with any of the terms, please refrain from using our services.

These terms and conditions form a legally binding agreement between iqz9 and its users. iqz9 reserves the right to modify or update these terms and conditions at any time. Changes will be considered effective from the date they are published.

2 Account Registration and Eligibility

2.1 Eligibility Requirements

The following eligibility requirements must be met to open an account on iqz9:

• The applicant must be at least 21 years of age.
• The applicant must reside in a jurisdiction where online gaming activities are not prohibited.
• The applicant must not have been previously banned from iqz9.
• All information provided must be truthful, accurate and complete.

2.2 One Account Per Person

Each individual may operate only one iqz9 account. Creating multiple accounts by the same person is strictly prohibited. If multiple accounts are detected, all accounts will be suspended or closed and the associated funds may be forfeited.

2.3 Account Security

It is entirely your responsibility to keep your account login information strictly confidential. You are fully accountable for any activity carried out from your account. If you believe your account security has been compromised, notify our support team immediately.

3 Deposit and Withdrawal Policy

iqz9 supports local Bangladeshi payment methods for secure and fast transactions. Key information regarding deposits and withdrawals is provided below:

3.1 Deposit Terms

• Deposited funds must be sent only from your own bank or mobile banking account.
• Deposits made through third parties are strictly prohibited.
• Successfully verified deposits are generally credited to the account within a few minutes.

3.2 Withdrawal Terms

• Account verification must be completed before requesting a withdrawal.
• Withdrawals are only approved to the same payment method used for the deposit.
• Withdrawals may be delayed if any active bonus wagering requirements have not been met.
• Additional documents may be requested for verification purposes.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members at iqz9 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The following terms apply to receive this bonus:

• A minimum deposit of ৳300 is required to activate the bonus.
• The wagering requirement for the bonus is 15 times (15x).
• Bonus funds cannot be withdrawn until the wagering requirement has been completed.
• The welcome bonus applies only once per new member.

4.2 General Bonus Policy

• Multiple bonuses cannot be used at the same time unless explicitly stated otherwise.
• iqz9 reserves the right to change the terms of bonus offers.
• iqz9 reserves the right to cancel a bonus if fraud or misuse is suspected.
• Bonuses are generally valid for 30 days from the date of issue, unless otherwise stated in the promotional notice.

4.3 VIP Cashback Program

Membership in iqz9's four-tier VIP program is determined based on your gaming activity. The weekly cashback rates are as follows:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

It is possible to advance to a higher tier through regular and active participation. Cashback is processed every Monday according to Bangladesh Standard Time (BST, UTC+6).

5 Gaming Rules

5.1 Fair Play Policy

iqz9 is committed to ensuring fair and transparent gameplay across all games. All game software is audited and upholds fair play standards. The use of any form of cheating, software or tactics is strictly prohibited.

5.2 Prohibited Activities

The activities listed below are strictly prohibited and may result in account closure and forfeiture of funds:

• Placing bets using automated bots or software.
• Claiming bonus benefits through multiple accounts.
• Colluding with other players to manipulate a game.
• Any form of money laundering or illegal financial activity.
• Exploiting technical errors on the platform.

5.3 Technical Issues

If any irregularity in a game result occurs due to a technical or server issue, iqz9 reserves the right to void that round and refund the bet amount.

6 Account Verification (KYC)

iqz9 reserves the right to verify the identity of all members. This process ensures the security of your account and prevents any unauthorized activity.

6.1 Documents Required for Verification

• Government-issued identity document (National ID, passport or driving licence).
• Proof of current address (utility bill, bank statement, etc. — issued within the last three months).
• Relevant information for verification of the payment method.

6.2 Restrictions Until Verification is Complete

Withdrawals above a certain amount may be put on hold until verification is complete. Our support team is always available to assist you through the verification process.

7 Privacy and Data Protection

Protecting your personal information is very important to iqz9. We keep your data secure using the highest-grade SSL encryption technology. To learn more about how information is collected and used, please visit our Privacy Policy page.

• Your information will never be sold to third parties.
• Payment information is always stored in encrypted form.
• Specific personal information will be deleted or corrected upon your request, unless there is a legal obligation to retain it.

8 Responsible Gaming

iqz9 is deeply committed to responsible gaming. We believe gaming should be a form of entertainment, not a source of financial stress.

8.1 Self-Control Tools

The following tools are available to members on our platform:

• Setting deposit limits (daily, weekly or monthly).
• Setting limits on bet amounts.
• The option to take a temporary break.
• The option to permanently exclude yourself (Self-Exclusion).

To learn more about responsible gaming, please visit our Responsible Gaming page.

8.2 Protection of Minors

iqz9 strictly prohibits participation by minors (persons under 21 years of age). No member should allow a minor to use their account. If evidence is found that an account is being operated by a minor, the account will be closed immediately.

9 Account Suspension and Closure

9.1 Account Closure by iqz9

iqz9 reserves the right to suspend or close an account without prior notice in the following cases:

• Violation of any of these terms and conditions.
• Evidence of fraudulent or deceptive activity.
• Providing false information at the time of account registration.
• Suspicion of money laundering or illegal activity.
• Account remaining inactive for an extended period (12 months or more).

9.2 Account Closure by the Member

If you wish to voluntarily close your account, please contact the support team via live chat or email. Any eligible withdrawable funds will be processed before the account is closed.

10 Limitation of Liability

iqz9 accepts no liability in respect of the following:

• Financial losses arising from your decisions.
• Game sessions being interrupted due to internet disconnection or technical issues.
• Any losses resulting from your login information being disclosed to a third party.
• Service interruptions caused by circumstances beyond our control (force majeure).

To the maximum extent permitted by applicable law, iqz9's total liability shall in no case exceed the original amount of the transaction in dispute.

11 Dispute Resolution

In the event of any dispute or complaint, please contact our support team in the first instance. We are committed to reviewing all complaints with honesty and transparency.

11.1 Complaint Process

• Submit the complaint in writing (via live chat or email).
• Complaints must be submitted within 30 days of the date of the dispute.
• iqz9 endeavours to respond to all complaints within a reasonable time.
• Our decision will be considered final unless there is a ruling from a relevant regulatory authority.

12 Amendments and Updates

iqz9 reserves the right to amend these terms and conditions at any time. For significant changes, we will send a notice to your registered email address. Continued use of the platform after any changes will be considered as your acceptance of the revised terms. We therefore recommend reviewing this page regularly.

13 Applicable Law & Jurisdiction

These terms and conditions are governed by applicable law. If any provision described in this document is found to be legally unenforceable, the remaining provisions will remain fully in effect. iqz9 operates as a safe and reliable platform in all its activities.